Contract Management

Successful contract administration and management requires cooperation, collaboration, coordination and communication by and between User Departments, key individuals, and Procurement Services. And, this process begins with requests or needs for a contract or other agreement to the execution of contracts/purchase orders through contract completion — full performance, delivery of goods, and/or termination.

Contract administration and management has several stages and various individuals with key roles. Related activities include, but are not limited to, negotiation, monitoring, handling complaints, dispute resolution, revisions, modifications or terms and payments.

For more information regarding contract management responsibilities, please refer to the following:

Roles

Role Titles / Designations Functions
Signer
(Procurement Services)
Director of Procurement Individual with the authority to execute (sign) contract and bind the University in agreements.
Firm Contractor, Vendor, Supplier Business, entity or enterprise doing business with the University or the Commonwealth.
Contract manager**
(Procurement Services)
Buyer, Category Manager, Assistant Director of Contracts, or Contract Analyst Individual which supports the initial stages of contract formation, following a contract request or need. This individual is generally within Procurement Services and utilizes the RealSource platform for contract drafting, negotiation and final approval.
Contract stakeholder**
(User Department)
Contract Administrator, Contract Manager Individual who initiates the contract process and works with the Contract Manager during the development of the contract or other agreement. Following contract development and execution, this individual manages contract deliverables, monitors performance, initiates complaints and authorizes payments. In special cases, the Contract Manager may be a member of Procurement Services.
Contract approver** Director of Procurement, Assistant Director of Purchasing, Assistant Director of Contracts Individual who reviews and determines that contract requests or agreements have met compliance standards prior to signing.
Contract requestor** Requestor, Fiscal Administrator Individuals who assist Contract Stakeholders with initiating contract requests within RealSource or who support communications with Procurement Services with developing agreements.

** RealSource designation only

For more information 


Regarding contracts under $10,000 in value, general inquiries can be submitted to contracts@vcu.edu.  Regarding contracts over $10,000 in value, general inquiries can be submitted to purchasing@vcu.edu.  Please do not submit contracts through email. Direct specific questions regarding contract reviews, signatures, changes, renewals, or vendor non-performance to the assigned Contract Analyst.

For technical questions about Contracts or RealSource, please submit a Cherwell service ticket.