After the product or service has been delivered to VCU, submit your invoice promptly. To ensure timely payment, every invoice must include:

• The word Invoice printed prominently at the top — VCU does not process packing slips, statements, or remittance advices.
• A valid 8-digit Purchase Order (PO) number — only one PO number per invoice.
• The vendor’s original invoice number and invoice date.
• The correct bill-to address as specified on the purchase order.

Note: For prompt payment and compliance purposes, the date the invoice is received and date-stamped within Procurement Services is considered the invoice date.

Send invoices to the bill-to address on the purchase order. Failure to use the correct bill-to address may delay payment.

Submission methods available:

• Mail — send to the bill-to address on the PO. Unless the VCU department instructs otherwise, mail invoices to:
  Virginia Commonwealth Accounts Payable
  Box 3985
  Scranton, PA 18505
• Email — VCU.Invoices@trustflowds.com
• Vendor Portal — available to vendors registered in RealSource. To request an invitation to register, email vendinfo@vcu.edu.
• Electronic (cXML) — available for eCatalog vendors only.

The University is required by law to pay all valid invoices within the negotiated payment terms or 35 days after receipt of goods, services, or invoice by Accounts Payable — whichever is later.

• Payment for prepaid items (subscriptions, memberships, registrations, hotel deposits, etc.) is issued as soon as the invoice is processed.
• IRS 1099 reporting requirements apply. The first line of the vendor’s name and address on purchase orders is the organization or business name that will receive the funds.