Payment Method Decision Tree
Use the table to identify the correct payment method based on your situation. All payments are subject to applicable documentation requirements. If you are unsure which method applies, contact purchasing@vcu.edu before proceeding.
| If your situation is… | Then pay via… |
|---|---|
| Recipient is a research participant | Candex — required unless an exception is granted by the Controller's Office |
| Not a research participant & payment is $250 or less | Candex, then Rybbon, then Bookstore, then RealSource — in order of preference |
| Not a research participant, payment over $250, department has SSN, and there are 3 or more payments for an IRB-approved research project | Office of Research and Innovation's Prepaid Card Program — complete the Participant Form |
| Not a research participant, payment over $250, department has SSN, and fewer than 3 payments or not IRB-approved | Request an exception via the Controller's Office Research Study Waiver. If granted, pay via Rybbon, then Bookstore, then RealSource |
| Not a research participant, payment over $250, department does not have SSN | Candex — recipient's email address is required |