Travel

In January 2025, a correction file was processed to create liquidation entries in Banner, clearing all open encumbrance – except for those associated with open Grant indexes. This file specifically liquidated encumbrances that had expired in Chrome River as of July 7, 2024. Any remaining open Grant index encumbrances must be manually journaled in Banner.

We are nearing the resolution of the ongoing file issue affecting daily encumbrance and liquidation entries in Banner. Our team continues to collaborate with Chrome River’s Technical team to refine our reporting process. Once our IT team finalizes the file conversion, Chrome River will generate a new liquidation file to remove encumbrances that should have cleared when the expense report was created and approved. We thank you for your patience and understanding during this time and apologize for any inconvenience this may have caused. If you have any questions or concerns please contact Travel@vcu.edu. A member of the travel team will be happy to assist you.