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Buy Express Mail and Delivery Services

VCU may utilize established Fedex and UPS contracts for express mail and delivery services. The P-Card is the required method of payment. These purchases are considered exempt and do not have to be entered in the eVA system.

Step by Step

FedEx (E&I Contract)

  1. Set up a FedEx Account

    Existing Customers: Individuals with an existing account should verify that the E&I contract pricing is being applied. Contact Gayle Gilbert (ggilbert@fedex.com) if you have any questions about your existing account

    New Customers: A new account may be established under the E&I contract by completing the online application. It takes approximately four (4) to seven (7) business days to establish a new FedEx account and you will receive a confirmation email from FedEx.

    Transfer to a another VCU department
    Individuals who transfer to another department should establish a new “User ID” and link the new “User Id” to the applicable VCU account number.

    Account information may be corrected by:

    1. Sending an email to: govt@fedex.com; or
    2. Calling the Government Hotline (800-645-9424)
  2. View Contract Number and Pricing

    Contract Number: CNR-01193
    Contract information can be accessed through the E& I Website (an E & I login will be required).

    Express and ground package delivery pricing information is available through: FedEx Contract Pricing; the rates for the package and delivery services reflect the net discounted price:

    A fuel surcharge will be added to every express and ground delivery service. View Current Fuel surcharge Information. Fuel surcharge is subject to change on a monthly basis.

  3. Ground Service vs Air Service

    It is more economical to ship using ground services. FedEx provides next day service to Virginia and 1-2 day service to locations in the eastern part of the United States. The map on the FedEx site provides information on transit days for ground services.

    To obtain ground sevice, you must establish a user Id and password at http://www.fedex.com/us/. Once logged in, go to Ship – Prepare Shipment to generate a label and schedule a pick up. A ground pick up will be made the next business day.

    For assistance, contact Tech Support (1-877-339-2774).

  4. Purchase and Payment

    The use of a P-Card is required for all express delivery purchases. To make a purchase with your P-card please complete the following steps:

    1. Establish the account with your P-card by contacting the FedEx Billing Hotline (800-622-1147); ensure your FedEx account information is updated to reflect the current P-Card expiration date (FedEx cannot process a P-Card order if the P-Card is expired).
    2. Individuals can download invoices that include the shipment details for reconciliation / charge backs, and pay invoices online with their P-card through FedEx Billing Online. The following link includes includes a demo and the ability to register for this option (as a security meaure, you may be required to provide your last 2 FedEx invoice numbers)The “Ground Service” login can be used for the FedEx Billing Online login. For assistance, contact Tech Support (1-877-339-2774) and select the prompt for FedEx.com.
  5. Track a Shipment

    FedEx InSight, through fedex.com, provides users with real-time shipment visibility so you can manage shipments more efficiently. InSight is available to all customers free of charge. Locate InSight on fedex.com from the ‘Track’ tab or directly at www.fedex.com/insight.

  6. FedEx Contact Information

    Questions regarding the express and ground package delivery services, pricing and/or account information should be directed to:
    Gayle Gilbert
    703-599-1580
    Email: ggilbert@fedex.com

UPS (State Contract)

  1. Set up a UPS Account
    Contact UPS Strategic Support at 1-800-877-1497
    • Use your UPS account number for identification
    • If you do not remember your account number or you need to establish an account number then use the account W2810Y for identification. This will help align your new account with the correct rates and support structure.
    • E-mail support at: Virginia@ups.com
  2. View Contract Number and Pricing

    Contract Number: E194-1383

    Contract Rates are shown below:

    UPS Pricing
    UPS Accessorial Fees
    Weight and Size

  3. Purchase and Payment

    The use of a P-Card is required for all express delivery purchases. The P-Card can be easily utilized to automatically have the weekly UPS invoice billed to the card. You’ll still receive a weekly invoice from UPS for reference. Call (888) 461-5046 to participate. This is the same number you would call for occasional pick-ups when you are not set up for routine pick ups.

  4. Track a Shipment

    Track a shipment with the UPS tracking link. UPS Quantum View Manage can be used for a shipper to see all shipments for the past 45 days.

  5. UPS Contact Information

    Contact UPS at (888) 461-5046 for inquiries regarding the contract.